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FAQs

"The door has accidentally closed behind you"
This is probably one of the most common problems that a locksmith in London will encounter and solve; It is thought to happen roughly around 400 times a day in the greater London area.
London Secure Locks will be able to open the door in a short space of time with no damage to your lock or your door at all.

"Have you Lost your keys"
This is also a common situation that a London locksmith will encounter, people are always on the move in London and lose their keys or are the unfortunate victim of theft.
In this situation there are two solutions, the locksmith can either pick or drill the dead lock. Any dead lock that needs to be drilled will probably need to be replaced with a new one.

"The key is stuck and does not turn in the lock"
There are several reasons why this might have happened:

1. You have the wrong key
2. The lock needs some lubricant
3. The door is warped or jammed preventing the latch or door from moving freely
4. The snib (button on the inside) has broken or slipped into the locked position, locking the latch completely
5. The lock has broken due to wear and tear over time

"The Locks and keys need to be replaced"
This is also a very common job a locksmith will undertake, it is often required as the result of a break in, a stolen bag or keys or the property is changing tenants.
Most locks can be changed quite simply as they come with a basic set of instructions. However it is important to get the correct measurements and replace the old locks with identical locks otherwise the simplest job can become a expensive time consuming nightmare.
At London secure locks one of our locksmiths will be able replace them immediately with like for like locks, giving you peace of mind.

"There has been a break in to your property"
If you find yourself in this horrible position you are going to need a 24 hour locksmith with a quick response time to repair the damage, change the locks and make the property secure again.
If you find yourself in this position please call LSL we are always ready to help in these stressfull situations any time of day.

"Access control"
This is a good security feature if you wish to control an area with only certain personnel having access There are many different devices here are some of the most common on the market.

1. The Digital keypad (Electronic)
2. The digital lock (mechanical)

"When Calling us"
Upon calling us you will speak directly to one of our trained locksmiths who will be able diagnose your problem and give you an accurate quote.
This will also include:

• cost for parts and labour
• Estimated time of job
• Estimated time the locksmith will arrive on site

"Completing the job"
Upon completing the job, one of our locksmiths will present you with an invoice with a full detailed breakdown of the parts, work carried out and the final cost.

"New account customers"
We always welcome new account applications so please email us or call for details.
Account customer Benefits include:

• 14 day payment terms from invoice date
• 10% discount on all quotes given
• Online and BACS payments